Instructors: Frequently Asked Questions

How do I get access to an x-book?

To get access to one of our available x-books, you simply need an instructor account with Bedford/St. Martin's. If you're not sure if you have an account with Bedford/St. Martin's, select a title from the list of "Available Titles" above to go to that x-book's login page, and click on "Instructors – Request Access".

I've forgotten my password. How do I get it again?

If you've forgotten your password, go to your x-book's log-in page, click "Log in" and click on the link, "If you've forgotten your password, click here." Follow the instructions to enter your email address and we'll e-mail you a link to reset your password.

How do I assign pages and activities in the x-book?

Once you are logged into an x-book, you can assign pages for your students to read, including activities they should complete. Go to the "xbook" tab and click the gear menu above the table of contents in the left frame. This will open the assign tool so you can name your assignment, set a due date, and check off pages from the table of contents that you'd like to assign. You also have the option of writing instructions and attaching a document.

How do I add my own materials to the x-book?

Once you are logged into an x-book, you can add to the table of contents in three ways: create a new folder, author your own page, or upload a document. Alternatively, you can link to webpages or documents right from the homepage by using the "edit course links" option that appears beneath your name.

How do I change the Table of Contents to match my course?

Once you are logged into an xbook, you can rearrange the order of the book by clicking the name of a section in the table of contents and holding, and then dragging it to a new place in the list. You can also use the gear menu that appears above the list to select "hide/show" in order to uncheck sections that you don't want to appear to students.

How do I add my own materials to the x-book?

Once you are logged into an xbook, you can add to the table of contents in three ways: create a new folder, author your own page, or upload a document. Alternatively, you can link to webpages or documents right from the homepage by using the "edit course links" option that appears beneath your name.

How do I make sure my students see the version of the x-book I've customized and the assignments I've set up?

In order for your students to see your specific version of the x-book (and for you to see their reading activity and results), you need to click "Enable Student Registration" and fill in the open fields with the correct course information. This includes course title, section title, instructor name, term, and institution. When students purchase access or register a Student Access Code, they'll be asked to select their course information (the same set of information you entered) from a set of drop down menus. If you think you'll want to use this version of the x-book for future semesters, you should opt to "Save as a template" before you enable student registration so that you can start from the same version next semester.

How do I view what my students are doing in the x-book?

Once you have assigned pages, you can access reports on what students are doing within those pages (see "How do I assign pages?"). Click the assignment name to expand the list of items it includes. In the "overview" tab, each assigned item has a visual indicator to show what the class has done (no activity, some activity, or complete). The "details" tab shows this information for each individual student. Clicking a student's name will open a more detailed report that shows when he or she accessed assigned pages, or submitted results to an exercise or writing prompt.

Can students continue to do x-book assignments after the due date has passed?

Yes, students can continue to read pages and complete activities, even after the due date has passed. They can also re-submit exercises before the due date has passed, but their most recent answers will be what you see in the report. Previous attempts and responses are saved in their individual activity report.

I taught with an x-book last semester and I need a new version for next semester. How do I get one?

Log into your x-book site. From the drop down menu at the top of the page (your name should be visible), select the option to "Create a new course." Once a new course is created, you can set up a new version for your next semester of students to use. When your course is ready, click the "Enable Student Registration" button to specify the course information that your new students will see when they register.

How do I get help logging on and getting answers to my other technical questions?

Contact Tech Support at techsupport@bfwpub.com or 1-800-936-6899, if you have any questions or technical issues about the xbook.

One of my students is having trouble registering his/her x-book Student Access Code. What should s/he do?

Ask your students to make sure they are entering all the characters correctly (including any dashes). If they continue to have problems, have them contact Tech Support at 1-800-936-6899 or techsupport@bfwpub.com.

What are the minimum system requirements for the x-book?

Safari 1.2+
Firefox 1.0.7+
For best results, make sure you use a supported browser when accessing an xbook.

How long can my students access their x-book?

Students have access to their xbook for one year.

If a student drops my course, can they get a refund?

If a student purchased access online and drops the course, he or she can contact Tech Support (within 2 weeks of purchasing access) to get a refund. Tech Support can be reached by email at techsupport@bfwpub.com or by phone at 1-800-936-6899. He or she can then re-purchase access when the student takes the course later. Please note that if the student has already registered the Student Access Code, he or she will not be eligible for a refund.

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English

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